Communication

Posts with the ‘Communication’ tag

3 Common Communication Pitfalls

In my time in leadership in a big Fortune 50 company, I spent a lot of time practicing conflict resolution.  Mainly, I was helping other people resolve their conflicts.  I saw anger, distrust and pettiness prevent people from moving forward and getting things done. Some people may call me a Polly Anna.  But, I truly […]

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Leadership Pet Peeve: Self-Serving Voicemails

I have a 15 year-old pet peeve.  I hate when leaders use voicemail messages to promote themselves.  This pet peeve should be older.  Unfortunately it is a habit I had to break myself before it became a pet peeve. At some point I realized I was sending messages to my team that included information that […]

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The Best Employee Retention Strategy

People couldn’t believe he jumped to another company.  Tom was an all-star salesman who won multiple sales awards over the last 5 years.  He earned sizable raises year after year and large bonuses.  It didn’t make sense to some. Tom called me multiple times during his final 6 months with the company.  He did not […]

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New Leaders On New Teams: Step 4

Over the last 4 weeks I have been sharing my experiences taking over new teams and my insights based on times when I did it well and when I did it poorly.  I learned new things each time and believe what I am sharing can help anyone stepping in to lead a new team.  The […]

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New Leaders On New Teams: Step 3

When a new leader steps onto a new team, they have one chance to get it right.  I got it right sometimes and other times I didn’t.  The effort I put in up front always paid off later in better relationships and more productive teams. Over the last two weeks I focused on what to […]

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New Leaders On New Teams: Step 2

Who’s in charge?  I’m not.  Not as a new leader stepping in to lead a new team.  I must move my ego aside and realize that if I want to make things happen on my team. I must rely on influence leaders to drive for awhile. This is the third in a series of six […]

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New Leaders on New Teams: Step 1

I learned many things during 15 years in sales leadership.  I took over teams that were high functioning and low functioning.  I took over teams that were full of rookies and teams that were full of tenured people.  No matter the situation, I always learned more from my mistakes than I did from my successes. […]

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Two Reasons Corporate Values Don’t Work

Organizational or personal values describe HOW we operate. Many organizations claim to follow certain values because they list them on their websites, or they are on a poster in their offices. However, many employees will say their organization has values published, but admit those companies do not live by them. Why?  I believe there are two […]

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