Posts with the ‘Communication’ tag
“No team ever failed because of too much communication. It is almost always the opposite.” At Acme Inc., we believe that good communication is the bedrock for all successful relationships in business and in life. From good communication flow trust, understanding and teamwork both with our customers and with each other. Acme Inc. Is A […]
As a parent, I always want to clean and bandage a cut on my children to avoid infection and promote quick healing. I know wounds left to themselves can cause serious problems to the health of my children. Issues at work, within a friendship or at home that are left alone can be dangerous as […]
Self-awareness sounds like some new age, kumbaya, talk show topic. As an aspiring man’s man, my low sensitivity level has not always allowed me to consider things like self-awareness. But, obviously I have or I would not have been able to write that last sentence… Self-awareness is a critical element for the success of a […]
What are my priorities for 2013? What accounts and what goals should I focus my efforts on? The time is now to think ask these questions. Do not wait until after the holidays. These are key questions that will help me continue to grow and lead others to grow. Taking the time to get the […]
When I relocated to Texas after 5 years managing in Buffalo, NY, I took over a team where one of the representatives had gone through initial training with me. Lori and I had known each other for 10 years. Two months into being her boss, Lori asked me point blank, “What is your problem? This […]
I’ve read multiple articles on how coaches should deliver negative feedback. As part of a Fortune 50 company with a stellar training department, I sat through many sessions on the same topic. I even wrote a blog a few weeks ago addressing some of these coaching issues: Wanted Coaches: Wimps Need Not Apply. So much […]
“Troy. Believe it or not, I am glad we got snowed-in tonight in Buffalo. I’ve really enjoyed getting to know you better.” “Me too, Rick. When I called my wife and said I was trapped in Buffalo with the boss, I was only half kidding. This has been great. Now it’s going to be even […]
Bill finally cut bait. He was done coaching Travis. The national sales meeting was the last straw. Travis was astonished. “Why now? I thought the meeting was a huge success.” “Travis, for six months you have paid me for advice, and you have never once tried to follow any of my directions. You nod your […]
The story ended as they all seemed to end, Terry as the hero. The sales team sat quietly and nodded their heads. The story that Terry had meant to use to inspire greatness in his team, fell flat. On The Phone Once in her car, Sandi called Erin to vent. “Has Terry ever made a […]
Today, I was thinking about what I dislike about meetings. It was a huge chunk of my morning. I obviously dislike meetings a lot! The scary thing is, I thrive working in a group environment. I figured out that it was not being in a meeting I disliked. It was how people run them.
